Description
Ever since our very first Sale, in 2003, Sunset Electronics has offered excellent customer service to go along with our unprecedented market leading low price. Everyone in our entire on-site staff had been trained rigorously in the art of "The Customer is Always Right", and we all have the clear understanding that whether it be a $100 order, or a $10,000 order, each order is of equal value to us, no matter the bottom line.

Our all inclusive enormous catalog lists everything from the $1 Lens Cap Keepers to the $30,000 Zoom Ultra Telephoto lens, all from the top brand names in the industry and is available for immediate delivery.

With the first order you place, you surely have guaranteed yourself, a lifelong partner, for all your Camera and Camcorder needs. If there ever is an issue with your order and you need immediate attention, please do not hesitate to contact our award winning customer service team who would be glad to assist you. Call us at Phone: 1(718)502-6184
 
Tax Policy
NEW YORK state residents are subject to sales tax.
We do not sell to re-sellers we work hard at getting the best deals for the consumer not the re-seller. Those order will be cancelled without any notice.

Return Policy

WE DO NOT RE-ROUTE packages, PICKING A PRODUCT AT A UPS HUB IS NOT AN OPTION.

If you know you won’t be at home to sign for a package, during check out you have the option to send it to your work or a friend or family member.

Once a return is delivered to our ware house, it could take 7 to 10 business days to process

For the first 30 days from the date of your purchase, you can return merchandise for a refund or an exchange minus a 15% restocking fee and shipping cost.

You must include the original packaging and the item must be in NEW condition. Items and packing must not be marred, mishandled, or tampered with by an unauthorized repair person.

All returns must include the item's original undamaged packaging and instructions. Returns must also include the blank warranty card where applicable. Returns must include all the manufactures supplied accessories.

All products must be returned in its original manufactures box. Returns must be free of any physical or cosmetic damage.

When upon inspection if these conditions are not met the product will be either sent for repair in the customer’s name or immediately sent back to the customer at customer’s expense.

Defective Items can be returned for an exchange within 30 days of purchase only if the item is in new condition and free of any cosmetic damage. If the product has cosmetic or physical damage, it will be sent to the manufacture for repair in the customer’s name.

We are not responsible for personal data or items left in returned merchandise.

Camcorders with timers must show less than 30 minutes of use. Items with shutter counters must show less than 30 exposures.

All Receivers must be accompanied with the original box in order to be considered for a return, exchange or repair. No Exceptions

We do not accept returns on the following items: Go Pro Cameras, Apple products, NOOK and Kindle Tablets, Videos tapes, underwater equipment or products that were submerged in water.

When making your return, please include a copy of the invoice and a short note stating the reason for your return. In your note, please specify whether you wish to exchange the product or receive a refund.

Refused shipments: A 15% restocking fee and shipping charges will be imposed on all refused shipments or return shipments due to incorrect address.

Cancellations: once we receive an order it can not be canceled. The customer can either return or refuse the package. In order to track down an order for the purposes of canceling it, would completely disrupt our business, our shipping department, and interfere with our productivity.

T ypographical Policy: We are not responsible for typographical or pricing errors. Please note that Pictures are for illustration purposes only. If there was a problem with this listing and it was discovered after you already received the product you are welcome to return it for a full refund as long as it is unused.

Price protection Policy: Because prices fluctuate, we do not offer price Protection. Once an order is shipped, all sale prices are final.

We do not sell to resellers: we work hard at getting the best deals for the consumer not the reseller. Those order will be cancelled without any notice.

RISK OF LOSS: All items purchased from Amazon are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.

Please Note For Appliance Purchases: All Appliances are 100% Brand New and professionally delivered to your door. All sales are Final; we do not offer refund or exchanges on appliance purchases. Please make sure you have measured and can confirm that your appliance will fit in desired location. It is important to know if your house or apartment is wired with gas or electric connections. Please check before purchasing and select the correct one

Contact Us by Phone

Phone: 718-502-61841

Customer Service Hours

Monday-Thursday 9-5 PM EST Friday 9-3 PM EST

Tel: 1(718)502-6184
Hours:
Monday-Thursday 9-5 PM EST
Friday 9-3 PM EST
Saturday & Sunday Closed
Email: buy@sunsetelectronics.net

Mailing Address:
Sunset Electronics
226 Beach 101st Suite 2
Rockaway Park NY 11694